Energy Assistance Programs

Tri-CAP provides an energy assistance program.  Below are the services that we offer.  If you have any questions or would like more information, please feel free to phone us with the numbers listed at the bottom.

Fuel Assistance
The Tri-CAP Fuel Assistance program serves residents of Everett, Malden, Medford, Melrose, Stoneham, Winchester and Woburn. The Fuel Assistance program helps low-income homeowners and renters pay a portion of the cost of heating (oil, gas, electric, rent if heat is included in rent) their homes. Eligibility is based on current gross income and household size* Assets are not counted.

The program is open for five months each year. November through March. Anyone in danger of being without heat due to low fuel supply, gas heat or electric shutoff may apply in person without an appointment.

The program is not intended to cover the entire cost of home heating, but coupled with conservation services , and discounts (oil, gas, electric, telephone and water) energy costs can become more affordable for the low-income family.

Home Eligibility Levels for Energy Programs
HOUSEHOLD SIZE                 



(200% of poverty level)

1 $17,720
2 $23,880
3 $30,040
4 $36,200
5 $42,360
6 $48,520
7 $54,680
8 $60,840
9 $66,009
10 $67,414

Tri-CAP's weatherization program is federally funded and includes a service area of Malden, Medford, Everett, Stoneham, Winchester and Woburn. Households with children (six or under), elderly, or handicapped members receive priority: This program is offered free of charge to tenants, as well as owners who meet the income eligibility guidelines.*

Weatherization provides energy conservation for your home or apartment and may include weather-stripping air sealing, the addition of exterior storm windows and insulation of either the attic and/or walls. An energy audit is conducted to identify what measures are most cost effective. The work is done by highly experienced contractors. Weatherizing your home will dramatically increase your comfort while lowering your heating expenses.

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Heating Systems
The Tri-CAP Heartwap program is a heating emergency assistance program. The program services the residents of Everett, Malden, Medford, Melrose, Stoneham, Winchester, and Woburn. All Tri-CAP clients who own their homes and are federally eligible for fuel assistance may be aided by the Heartwap program in the event of heating problems. Tenants are advised to contact their landlords.

Primarily designed to assist with home heating emergencies, the program may also improve heating system safety and efficiency. The scope of Heartwap services may include but is not limited to repairs, new burners, heating system replacement and related asbestos abatement. (Excluded is regular cleaning and domestic hot water problems unrelated to living space heating.) All work is done by prequalified Tri-CAP contractors. All major work is inspected by Tri-CAP quality control staff.

If you have any questions or comments, please feel free to call one of the numbers below or email Marilyn Murphy at

Fuel Assistance 781-322-6284.
Energy Conservation, Weatherization/Heating Systems 781-322-4190.


Recertifications for Fuel Assistance for 2003

Recertifications for deliverable fuel i.e. oil, kerosene, propane and people who’s heat is included in their rent were sent out on September 18, 2002

All other recertifications for utilities i.e. gas and electric will be sent out on October 15, 2002

New Applicants

The Energy office, at 341A Forest Street, Malden will be open on Monday through Thursday from 8:30 am to 3:30 pm to take new applications for deliverable fuel, i.e. oil, kerosene, propane and people who’s heat is included in their rent starting on October 1, 2002.

The Energy office will take utility applications on Monday through Thursday from 8:30 am to 3:30 pm starting on October 15, 2002.


2003 - 2003 Fuel Assistance Intake Sites


Everett Armory, 90 Chelsea Street, Everett, MA Tuesdays's 9:00 - 12:00 noon  Handicap Accessible
Energy Office, 341A Forest Street, Malden, MA Monday 8:30am - 7:00pm.  Tuesday - Friday 8:30am - 3:30 PM
Tri-CAP, 110 Pleasant Street, 2nd Floor Malden, MA Thursday - 9am - 12:00 noon - Nov 21 and Dec. 5, 2002
Medford City Hall, 85 George Hassett Drive, Medford, MA Wednesday, 8:30am - 12:00 noon - Nov. 20, 27, and Dec. 4, 2002
Woburn Senior Center, 144 School Street, Woburn, MA Monday 9:00am - 12:00 noon -  Nov. 25, Dec, 2, Dec. 16, Dec. 23, Dec. 30, 2002.  January 6, January 13, 2003